"We called around for the best deal for a Mazda CX9 for my daughter & son-in-law. Clear lake Mazda underbid everyone...Wish we had never called them!! Because when we got there they played bait & switch. We Walked out of that clear lake mazda dealership so fast it made their head spin!!! The next morning I called Hector and Delroy back at Russell & Smith and they quoted the price again...drive out and after we explained what happened at the other dealership they promised they don't do that ! To our surprise...They Were Very Honest, kind and respectful! As everyone knows these are attributes not normally found at a car dealership! Thanks again to all involved at Russell & Smith Mazda...... We will be back to see you in the future!!!! You reminded us there are some sales managers that keep their word !! Thanks again :-)" http://bit.ly/9gwaPE
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